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T Mobile

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T-Mobile is a subsidiary of Deutsche Telekom mobile network operator. T-Mobile was founded in 1990. "T" in the name of company stands for "Telecom". The company is headquartered in Bonn, Germany. T-Mobile specializes in wireless services. The company’s European tagline is: "Simply closer" and American one is: "Stick together". T-Mobile has more than 101 million subscribers all over the world. The company is the sixth largest mobile phone provider in the world. T-Mobile is a sponsor of several football teams as well as some other sports events. T-Mobile USA earlier was known as Powertel and nowadays it is the fourth largest wireless provider in the States. Company’s American headquarters are located in Factoria, Washington. Please try to contact T Mobile Customer Service directly prior to posting any complaints on this site.

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T Mobile Complaints & Reviews

T Mobile Reviews

Uighur411
Wow @ T Mobile Store in the King Of Prussia Mall - Philadelphia?

So - shopping around for a pre paid plan/roaming internet we ended up in the King of Prussia mall outside Philadelphia - me and my wife (we are a mixed race couple).

#291760
Jan 25, 2012
18

Indiajean3
T Mobile - I was pleased up until now i hate t-mobile t-mobile suc

Hi i have had t-mobile for about thirteen months i had two lines and everything was going great i got two my touch phones my bill was 150.00 a month i was fine i had unlimeted ever...

#291424
Jan 23, 2012
34

Saultrun...
T Mobile - T-Mobile: No Customer "Service" no mo!

I can’t believe that T-Mobile’s customer care was rated excellent some years past: they are TERRIBLE!! Because my cell phone died last summer, I called and renewed my contract ...

#290541
Jan 20, 2012
27

Jett77
T Mobile - T-Moble Sucks!!!Had them 7 years and i cancel my service do to poor customer servics .

Ok short version, I had t-mobile 7 yrs and they where great until last yr.I bought a blackberry love the phone not the service.So, was think of changing service and company paying ...

#287161
Jan 07, 2012
80

StormWar...
T Mobile - T-MOBILE TREATS LOYAL CUSTOMERS LIKE GARBAGE!

First, before I write this review, note that my mother and/or I have been loyal T-mobile customers for nearly the past five years. We were never late with our payments. We never ha...

#286775
Jan 05, 2012
130

MultiWri...
T Mobile - What's this extra $60 charge?

I renegotiated my contract in Sept 2011 to get it to be less than $200 for two phones. This is with unlimited talk text and internet. NOW, I am charged $60 extra do...

#284625
Dec 28, 2011
76

Annerd23
T Mobile - T-mobile

I have been with T-mobile for over 8 years and up until 5 months ago they have been great. My boyfriend switched to T-mobile so we could be on a family plan and since it has going...

#282876
Dec 20, 2011
73

Simonlee...
T Mobile - T-mobile sales reps are disrespectful & rude

I went into a T mobile store at 3629 E Foothill Blvd in Pasadena CA to exchange a phone around 4PM on December 11, 2011. Our family had decided to switch to T mobile from Verison ...

#280872
Dec 11, 2011
102

Mom of t...
T Mobile - Switching to family plan will cost me $200!

I have been with T Mobile for 4 years. I renewed my contract and got a new phone last month with the unlimited talk & text for $59.99. Today I wanted to switch to the $49.99 pric...

#277297
Nov 25, 2011
153

Lfriedma...
T Mobile - Bad info lead to huge bill

I have used TMobile for years without any problems, then... After receiving multiple texts saying they could save me money with a new plan, I called. I told them THE...

#274860
Nov 14, 2011
119

Anonymous
T Mobile - T-Moble,Unlimited Data...Not!!

T-moble sent me a text saying I had used too much data...really!?! I rarely use the net on my phone and have the unlimited data package.It is 9 days into the billing cycle and I us...

#274329
Nov 11, 2011
153

Mickaber...
T Mobile - Help Me Understand

What has happened to the cell phone company that I used to beam with pride over. The company (Voicestream) that I started with when my wife got pregnant 12 1/2 years ago, and I nee...

#273966
Nov 09, 2011
111

President
T Mobile - T-Mobile Horrible Service

T-Mobile overcharged me and did nothing to help me or save me as a loyal customer. When they finally offered me reimbursement, they then stated that it would re-new my contract fo...

#272858
Nov 04, 2011
147

Gccradio...
T Mobile - T-Mobile Went Downhill Since Debate On Merger

T mobile should stand for Terrble, I mean terrible customer service, terrible coverage, terrible phones, and terrible prices. That is what T in T Mobile stands for. I have went ...

#272206
Nov 01, 2011
110

Anonymous
T Mobile - Advertised free sim cards and then backed out

Last night T mobile put up on the UK web site an offer. Free SIMM card for 12 months 300 minutes & 300 texts per month. No charge for first 12 months. Tens of thousands of people...

#270508
Oct 25, 2011
96

Angrymob...
T Mobile - Anyone got their money from T-mobile plan scam?

I'm not sure if anyone got their money back from that crappy scam. I know many fell for it including me of course. That ugly *** who contacted me made everything sound extremel...

#262266
Sep 16, 2011
260

Vblomrazo
T Mobile - T-Mobile Credit Destroyer

I had an account with T-Mobile for over 10 years (originally through Voice Stream), which I closed out in March of 2010. The customer service representative confirmed nothing else ...

#261922
Sep 14, 2011
134

Captain ...
T Mobile Violates Fair Credit Reporting Act

It was brought to my attention that T-Mobile cheats on credit reporting they keep moving the date forward so it stays on your record as long as you let them get away with it. They ...

#261254
Sep 11, 2011
228

Turfmaster
T Mobile - Phone not being sent

My phone broke did everything they told me to do on shipping benn waiting for 3 weeks and all i get is its on its way bla bla bla t-mobiles customer service sucks its on its way fr...

#260866
Sep 09, 2011
96

Daveknode
T Mobile - T-Mobile Worst Call Centers EVER!

I recently converted between one contract free plan to another because my plan had been phased out and I was forced to. However, I was told that I had to buy new SIM cards, activat...

#260759
Sep 08, 2011
248

Anonymous
T Mobile - Surprised me wa $130 handset replacemnt fee

Thought purchased the insurance on my google gx2 I was informed that I would need to pay $130 to have my phone fed-x.I am switching to another carrier immediately! Unless t-mobile ...

#259466
Sep 02, 2011
177

Captain ...
T Mobile Violates Fair Credit Reporting Act

Violation, Fair Credit Reporting Act. (Playing with Statue of Limitation Date which is seven years at any credit reporting agency. Note Buyer Beware about 2001 I bought a two...

#257219
Aug 23, 2011
169

Captain ...
T Mobile Web Ads are Very Misleading

49.99 per phone Total of 99.98 + Tax great Unlimited Talk and Text and alsoIncludes up to 2 GB of full-speed data. New 2-yr agmt req’d. when I was chatting online wit...

#257216
Aug 23, 2011
258

Vajpovwa...
T Mobile - T-Mobile-Hung up on me 4-5x because it was a hard complaint

I have been a customer of T-Mobile since 2006 and up until this last interaction with your loyalty team I have been thrilled with your service. Anytime I have called in, I have bee...

#256698
Aug 20, 2011
218

GUYSGUYS
T Mobile - Charged me for a long distance call I did not make-Tmobile

Ive been a customer of T-Mobile for 15+ years. A charge for one 71 minute, out-of-country long dist. ph call was on my July, 2011 bill for $27.69. I called Cust. Ser. and they said...

#255963
Aug 17, 2011
222

Bullieloco
T Mobile - Charging $200 to change Rate Plans as of 7/24/11

After hearing tmobile new rate plan promo over radio...$49.99 each line umlimited talk,text, and Data..Family plan, thought it would be a great way to SAVE some money...After being...

#253273
Aug 04, 2011
674

G2717
T Mobile - Free G2x phone offer is a scam

I have never been one to picket or put up a fuss about an issue, but I am super pissed about this and want to tell everyone I know to stay away from T-Mobile!!! Yesterday I respond...

#251763
Jul 28, 2011
417

Sglouder...
T Mobile - T-mobile rip off

I have been a happy t-mobile customer for over 9 years. In Jan we decided to sell our home and move. I discovered t-mobile did not have coverage in this area but was assured by cus...

#249793
Jul 18, 2011
286

Wisconsi...
T Mobile - Misleadin Information! Did not do what they will.

I recently opened a phone line with T-Mobile in May when they had their online promotion of unlimited text, talk, and data for $79.99/month. Not bad right? Considering that at the ...

#249050
Jul 14, 2011
213

Anonymous
T Mobile - T-mobile charging me incorrect ETF's

I have been a T-mobile customer for about 5 years. I had a regular family plan with 3 lines when the even more plus plans were introduced. I decided to switch over to an...

#248303
Jul 11, 2011
348
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Cellular telephone (also called mobile telephone) became irreplaceable in everyday life of any civilized modern person. Its concept was created by AT&T after the Second World War, but at that moment no technologies for its creation were available. The first cellular telephone for widespread use was presented by Motorola in 1983 and it worked by means of short-wave analog or digital telecommunication in a wireless connection established between a telephone and a relatively nearby transmitter. Tern 'cellular' is used because the system works many base stations divide thus a service area into multiple 'cells'. Cellular calls are transmitted from base station to base station while subscriber travels from cell to cell, like it was practiced in first car (mobile) phones.

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